How Payments Work

When a customer pays by card, the money goes straight into your shop’s own Stripe account, not ClipWise’s. You’re the merchant. ClipWise takes 0% of your booking revenue — we charge you a flat monthly subscription instead (more on that at the bottom).

Stripe is the payment processor that actually moves the card money and deposits it to your bank.

Every card charge has a small Stripe processing fee (roughly 2.9% + 30¢). It comes off the top of each payment. So a $35 haircut shows up as:

• Gross — the $35 the customer was charged.
• Stripe fee — about $1.60, taken by Stripe.
• Collected — the ~$33.40 that actually reaches your account.

The shop absorbs that fee — it’s a normal cost of doing business, like rent or the chair. It’s never charged to the barber.

Stripe deposits your collected money to your bank on its regular payout schedule — usually a couple of business days after each sale. Your Payments page shows your current balance and the next payout so you always know what’s on the way.

Cash never touches Stripe — no processing fee, and it’s in your hand immediately. You just mark the appointment paid so it stays on the books.

If a customer books “pay in person,” you can still collect by card afterward by sending them a payment link by email or text — the money flows exactly the same way as a normal card payment.

Tips are 100% the barber’s, always — they sit on top of the service price and are never part of the shop’s revenue or subject to commission.

If your shop is tax-registered, tax is calculated on the service and tracked separately as money you owe the government. It’s never yours to keep, and a barber never earns commission on it. If you’re not registered, no tax is added.

A barber earns their set percentage of the service they performed (for example, 70% of a $35 cut = $24.50). Two important things:

• It’s a report of what to pay them, not an automatic transfer — ClipWise doesn’t move that money. You pay your barber the way you already do (cash, e-transfer, payroll).
• The number is the same on every screen — what the barber sees in their own portal is exactly what you see when you filter your Payments to that barber.

If you cut hair yourself, you can set your own commission (it defaults to 0%, so your own services simply stay as shop revenue until you decide otherwise).

After the fee, tax, tips, and barber commission come out, what’s left is your Net revenue — the real bottom line:

Collected − sales tax − tips − barber commission = Net revenue.

Your Analytics page shows this as a simple top-to-bottom breakdown so you can see exactly where every dollar went.

A gift card is counted as revenue when it’s sold. When the customer later redeems it on a service, that value isn’t counted a second time — so your totals are never inflated.

This is the one payment that flows the other way — from you to ClipWise — for your monthly plan. It’s completely separate from your customers’ money and never touches your booking revenue.