Real complaints from real barbers about Squire and Booksy — and exactly how ClipWise fixes every one of them.
Charges your clients $1–5 per booking
"fees mounted up to nearly $5 per client after booking online" — barber, Capterra
ClipWise charges $0 in client-side booking fees. Ever.
Disappears after you sign the contract
"My Squire rep promised everything to get me into the contract and then disappeared" — Joshua O., Capterra
No contracts. No sales calls. Cancel from Settings in 2 clicks.
Key features locked behind $150–$250/mo tiers
"At $250 a month, I expect to get what I want, not what they want" — Roger D., Capterra
Every ClipWise feature is included at one flat price. No upsells.
Shows your clients your competitors
"The app forces clients to download their app, which allows them to see everyone else in your area you're competing with" — barber, Capterra
Your booking page is yours only. No marketplace. No competitor exposure.
No public pricing — requires a sales call
"Getting a quote requires a sales call, which slows down evaluation" — multiple sources
ClipWise pricing is public, simple, and on the website. No demos required.
30% commission on your own existing clients
"These were my followers and my traffic" — Chris F., Trustpilot, charged 30% on clients from his own website
Zero commissions. Every client you bring in stays yours — 100%.
Freezes your payouts without explanation
"Booksy placed a lock on my account and froze my payouts without notifying me" — BBB complaint
Your money is always yours. ClipWise doesn't hold payouts.
Customer support is non-existent
"They didn't care when I called" — SmartCustomer. 1.4/5 stars from 89 reviews. Only 9% would recommend.
Real human support. Respond within 24 hours — or we'll say so upfront.
Forces clients to download the Booksy app
"Mandatory app download requirement deters clients" — Jekairea S., Capterra
Clients book in their browser. No account. No download. No friction.
Clients become loyal to Booksy, not to you
"Clients can end up loyal to Booksy rather than to you specifically" — Goldie comparison
Clients book directly through your page. They remember your shop — not ours.
| Feature | ClipWise | Squire | Booksy |
|---|---|---|---|
| Client-side booking fees | $0 — none ever | $1–5 per booking | 30% Boost commission |
| No app download for clients | |||
| No competitor marketplace | |||
| Public transparent pricing | |||
| All features at base price | |||
| Cancel anytime, no call | |||
| Client hair profile / memory | |||
| No-show tracking per client | |||
| Starting price | Free | No public pricing | $29.99/mo + fees |